Please review the short instructional video to walk you through the new process for Adverse Action letters.
| Pre-Adverse Action | Adverse Action | |||
| Jurisdiction | Process Change | Automatic or Manual | Process Change | Automatic or Manual |
| Illinois | New Letter/Client Entry Required | Automatic | New Letter/Client Entry Required | Automatic |
| California | New Letter/Client Entry Required | Automatic | New Letter/NO Client Entry Required | Automatic |
| Massachusetts | New Letter/Client Entry Required | Automatic | New Letter/NO Client Entry Required | Automatic |
| New Jersey | New Letter/NO Client Entry Required | Automatic | New Letter/NO Client Entry Required | Automatic |
| Los Angeles, CA | Must Send Manually | Manual | Must Send Manually | Manual |
| San Francisco, CA | New Letter/Client Entry Required | Automatic | New Letter/Client Entry Required | Automatic |
| Montgomery, MD | New Letter/Client Entry Required | Automatic | New Letter/Client Entry Required | Automatic |
| Prince Georges, MD | New Letter/Client Entry Required | Automatic | New Letter/Client Entry Required | Automatic |
| New York City, NY | Must Send Manually | Manual | Must Send Manually | Manual |
| Portland, OR | New Letter/NO Client Entry Required | Automatic | New Letter/Client Entry Required | Automatic |
| Philadelphia, PA | New Letter/Client Entry Required | Automatic | New Letter/Client Entry Required | Automatic |
| Austin, TX | New Letter/Client Entry Required | Automatic | New Letter/Client Entry Required | Automatic |
| Seattle, WA | New Letter/Client Entry Required | Automatic | New Letter/Client Entry Required | Automatic |
| All Other Jurisdictions | New Letter/NO Client Entry Required | Automatic | New Letter/NO Client Entry Required | Automatic |
*New Letter/Client Entry Required: a dropdown will appear in a new box asking the requestor to enter information
*New Letter/NO Client Entry Required: a dropdown will not appear and no additional information is required by the requestor
*Automatic: once information is provided, the client can send the notice to the candidate by clicking the Email icon
*Manual - the client must manually send the notice to the candidate
