Blog

Is Your Background Check Company Failing your Recruiters?

Back to blog
Posted by: David Garcia May 25, 2021

Background Checks Are a Recruiting Speed Bump

A recruiter’s mission is to find great talent as efficiently as possible for their company.

Background checks are a crucial part of the onboarding process, but also can delay hiring…which no recruiter wants.

These are three of the most frequent pain points we hear from recruiters.

1. Unexpected Delays

While many county court systems return records under a day, there are some that can take several days due to antiquated systems. Additionally, during Covid, many courts have substantial backlogs as their operations were partially shut down during the outbreak.

If you are a recruiter, knowing about those delays is critical so you can manage candidate expectations and potentially schedule a different onboarding date.

Most background check companies will make the recruiter proactively call wondering where the check is, but at ScoutLogic we proactively communicate any delays and publish all ETAs in our report notes if a recruiter needs a fast answer.

Your recruiter should never have to chase the background check company.

2. Candidates Not Taking Drug Tests

A candidate not taking a drug test can dramatically slow down a background check process.

Most background check companies leave it up to the recruiter to follow up with candidates, but recruiters shouldn’t have to chase candidates down.

At ScoutLogic, we proactively follow up with candidates to remind them to go take their drug test. This persistence often leads to faster results for recruiters, so they can get great talent to work.

3. Returned Verifications

Most background check companies don’t like verifications.
Automated verifications, like through Equifax’s work number, are easy, but the challenge comes when there are smaller companies or high schools that need to be verified.

Most background check companies will make three basic attempts (either a phone call or an email) and, if they don’t get an answer, they tell the recruiter they were “unable to verify”, so all the work falls back on your team.

Most background check companies will quote an unable to verify rate of 20%, but it is actually much higher when you remove those automated verifications.

At ScoutLogic, our unable to verify rate is under 8%, as we know getting these verifications done on our side takes work off your recruiter’s plate. We accomplish this by having more people, making more attempts, and incenting on completion… all so the work doesn’t fall back on recruiters.

ScoutLogic Can Help

Our mission is to make background checks easy for recruiters. Our unique “Scout” model acts as an extension of your talent acquisition team so we are all working together to hire great people for your company.

Our Scout service model will proactively advise you of potential delays, follow-up with candidates on drug tests, and our industry-low, unable-to-verify rate on verifications will take work off your recruiter’s desks. Contact us to see if we can help.


Background Checks Should Be Easy for Recruiters

Learn how ScoutLogic can make your recruiting faster, safer, and easier!

{{cta(‘b4181b94-d70e-476e-9329-c303b0fd161c’,’justifycenter’)}}

Latest blog posts
September 22, 2023
What to Do if a Candidate Disputes Their Background Check
Receiving notice that a failed background check cost a candidate a promising new job is tough to handle. Sometimes, candidates can see challenging information coming down the...
September 20, 2023
10 Background Check Best Practices
From work history to skill assessment, there are a lot of boxes to be checked in the hiring process to feel confident that you've found the right person to fill a vacant job...
September 18, 2023
Debunking 10 Background Check Myths
Whether you're doing them for your business or you're an employee who's being subjected to one, you've likely heard of background checks. The problem is that there is a lot of...
September 07, 2023
Should You Screen Job Candidates' Social Media?
There are few topics in the hiring world quite as contentious right now as whether or not companies should be screening the social media of job candidates. Some see it as a...
September 05, 2023
What Is a Diploma Mill?
Education is the latest sector of the economy to fall prey to widespread scams. Schemes, scams, and cynical manipulation have infiltrated education in a big way in the form of diploma...
Looking for a better background check company? Start by preparing with this free guide.

Download this free guide to go into the searching process prepared. This guide includes actionable steps to:

  • Gather your requirements
  • Determine vendors
  • Check references
  • Determine success metrics
get a free e-book

Get a free e-book