Behind the Scout with Leo Tubice: An Exclusive Feature

Allow us to introduce Leo Tubice… Our next installment of the “Behind the Scout” series! This series recognizes the dedicated individuals on our team providing vital support to you every day.

Question: What do you like most about our team culture at ScoutLogic?
Answer:  I hold a deep appreciation for numerous aspects of ScoutLogic, with the most significant being the organizational culture that emphasizes the value of each employee. This principle is particularly meaningful to me and is exemplified by the manner in which management engages with all team members.

Question: What makes you proud to work at ScoutLogic?
Answer: Over the past three years at ScoutLogic, what I appreciate the most are the achievements I have made while working here. This motivates me to make the most of each day and continually seek ways to improve. It’s the contributions I make and seeing their results that truly make me feel proud.

Question: How does our team support each other in achieving goals?
Answer: Management has been essential in achieving our goals by providing a clear vision of our direction. It is important for everyone to understand this vision. From this foundation, specific goals are set to ensure clarity for all employees. Management actively checks for any support needed and addresses challenges that individuals may face. This involvement helps make our goals more attainable, as management assists in meeting the needs necessary to reach the company’s vision.

Question: What specific skills do you use to serve our clients well?
Answer: To serve our clients effectively, I prioritize clear communication to thoroughly understand their needs and deliver tailored solutions. I ensure that my work reflects the value of the services we provide, building trust and fostering strong, collaborative relationships with our clients.

Question: Can you give an example of a time when you went above and beyond for a client?
Answer: The client faced a challenging deadline and we had limited manpower available. I took the initiative to take on extra responsibilities, effectively coordinated with my team, and ensured consistent communication with the client. I provided timely updates and worked closely with them to resolve the issue swiftly. The client recognized and appreciated the additional effort, which ultimately strengthened our professional relationship.

Question: How do you gather feedback from clients to improve our service?
Answer: I gather feedback from clients by asking for their suggestions and opinions through emails or phone calls. This process helps me understand what aspects of our service need improvement and which are working well. As a result, I can adjust my services to better meet their expectations.

Question: What do you find most rewarding about your role in the team?
Answer: The most rewarding aspect of my role as a senior member is the opportunity to mentor and guide others. Helping my colleagues develop their skills and witnessing their success brings me a sense of fulfillment. Additionally, solving complex challenges and contributing to the team’s overall success is deeply satisfying.

Question: What hobbies or activities do you enjoy in your free time?
Answer: In my leisure time, I primarily engage in viewing financial literacy videos and instructional tutorials. Additionally, I participate in basketball games with my friends and relatives every weekend.

Thanks so much, Leo!

David Garcia

David Garcia, co-founder and CEO of Scout Logic, is an industry leader in the bulk background check world. With his strategic acumen and expertise in the HR sphere, specifically in hiring, recruiting, legal compliance, background checks, and resume screening, he’s an invaluable asset and consultant.

David's counsel extends across the boards of ScoutLogic, YipitData, and Supplier.io, drawing from his impactful stints on the boards of Infutor and Avetta. With an extensive 25-year journey, he champions unparalleled B2B commercial leadership within data & analytics, significantly shaping the HR landscape.