Our competition designs their operation to improve their efficiency or use AI technology that puts your compliance at risk. ScoutLogic designed our operation all around providing outstanding recruiter service. This is why we assign highly trained researchers (“Scouts”) to specific accounts…so they become an extension of the team.
Our competition designs their operation to improve their efficiency or use AI technology that puts your compliance at risk. ScoutLogic believes background checks are a service industry which is why we assign specific, highly trained researchers ("Scouts") to specific accounts...so they become an extension of the team.
Our competition often has a hard time finding client references. At ScoutLogic, 100% of our clients are referenceable. We survey our contract holders with a Net Promoter Score bi-annually and with a Customer Effort Score for all interactions with our Scouts.
Our competition has raised over $100M dollars or has taken on large amounts of debt due in private equity transactions. This creates a business where maximizing returns for investors takes priority over recruiter and candidate experience. At ScoutLogic, our shareholders are all employees who are focused on growing the company by providing great service to our clients.
ScoutLogic's team has all completed the FRCRA certifications through the Professional Background Screening Association. ScoutLogic regularly works with outside counsel with deep FCRA experience to ensure all our processes & procedures are compliant with ever-changing regulations.
ScoutLogic's agreements offer no minimums and no set-up fees for qualifying clients. Our credentialing process is designed to be as easy as possible and we will work with your counsel to provide contractual terms that work for your company.
Our competition is trying to make the background check industry a software model and it is just not. They hire highly aggressive software industry executives who are used to massive margins and not having to work with customers day in and day out. At ScoutLogic, our team has worked across a variety of background check and service-oriented industries. We understand the nuances of the industry and that success comes by delivering every day.