Recruiters are too busy to worry about background checks. ScoutLogic’s service model gives recruiters time back so they can focus on finding great talent for their companies.
Most background check companies have clients in a general pool of service agents and researchers. This model is great for the background check company but requires recruiters to waste time navigating a vendor's phone system to resolve an issue. With ScoutLogic, you are assigned a "Scout" who is dedicated to your business. This Scout actually performs the checks and they get to know your recruiter and your candidates. No longer will your recruiters have a faceless call center agent trying to resolve an issue by reading status notes, they will have a resource they know and can answer their question on the first contact. Our Scouts will feel like an extension of your team working with your recruiters to find great talent.
Recruiters often waste time chasing down the status of a background check. Background checks seem like they go into a "black box" and you don't know when they will be returned. This makes sourcing talent and scheduling onboarding incredibly difficult. ScoutLogic's "Scout" model proactively notifies your recruiters of any delays due to offline courts, small employer verifications, or candidate issues. Your recruiters will get an email each morning highlighting any issues and the estimated completion time so they can manage their pipelines. No longer will your recruiter have to sit on hold with a call center to try and get a status on a candidate.
Background check companies with heavy debt loads from their private equity owners are doing everything they can to reduce candidate communication or push it back on recruiters. Recruiters are often left to answer candidate questions or nudge candidates to complete their drug tests or even complete verifications themselves. ScoutLogic's "Scout" service model takes that work off your recruiter's plate. ScoutLogic embraces candidate communication. We proactively follow-up with candidates to ensure they take their drug tests. We will work with candidates to verify challenging employers or high school verifications. Your Scout becomes an extension of your recruiter team...so your recruiters can focus on finding great talent.
Most background check companies make it hard to do business with them. Their pricing is confusing and hard to understand. Their contracts are long and difficult to comprehend. They charge larget set-up fees. It takes days or even weeks to set-up a package. ScoutLogic practices transparent partnership. Our pricing is easy to understand so you know what you are paying for. Our contracts are relatively short and can be easily executed with DocuSign. ScoutLogic waives sign up fees for all customers who run over 100 checks per year. And ScoutLogic can have package changes set-up within 1 business day. ScoutLogic is incredibly responsive so you have the transparent & flexible partner you need to source great talent.
ScoutLogic is committed to the Fair Credit Reporting Act (FCRA), state, and municipal regulations regarding background checks. Our technology platform serves up the jurisdiction-specific authorizations and adverse action notices for candidates. Our candidate dispute rate is less than .02%...ensuring our quality standards help reduce your litigation risk. Our company is a member of the Professional Background Screening Association (PBSA) and our team is FCRA certified. With ScoutLogic, recruiters can be confident their compliance risk is minimized.