ScoutLogic makes background checks easy for
For years, our background check industry competitors have been trying to “outsource” their work back to recruiters. ScoutLogic was founded to counter this trend and provide incredibly responsive service to recruiters and candidates. Our goal is to give time back to recruiters so they can focus on finding great talent for their companies.
One of Champion’s core values is; “Second Best Isn’t Good Enough”, which is why we have partnered exclusively with ScoutLogic for our background screening needs. ScoutLogic is an agile partner that recognizes the value in our trademark “Hiring With Purpose” platform and supports our organization in a multi-faceted and consistent fashion. Our clients are thrilled with the accuracy and the timeliness of the reports, and internally we have deeply enjoyed working with our dedicated Scout, who ensures are needs are met promptly with best-in-class service. Paired with excellent networking, Champion couldn’t be happier to have a vendor who is well aligned to our values, understands the challenges of Staffing, and looks to aide in our growth as a true operating partner. Operational Excellence, truly defined.
POD Leaders are experienced background check researchers whose sole purpose is to make background checks easy for our clients. These POD Leaders are essentially leaders of their own background check company supported by ScoutLogic’s Center of Excellence. This model ensures we can always stay close to our clients’ needs to deliver superior turnaround times, quality, and responsiveness.
Our competition designs their operation to improve their efficiency or use AI technology that puts your compliance at risk. ScoutLogic designed our operation all around providing outstanding recruiter service. This is why we assign highly trained researchers (“Scouts”) to specific accounts…so they become an extension of the team.
Most background check companies support clients through a general pool of service agents and researchers. This model is great for the background check company but requires recruiters to waste time navigating a vendor’s phone system to resolve an issue. With ScoutLogic, you are assigned a “Scout” who is dedicated to your business. This Scout actually performs the checks, and they get to know your recruiter and your candidates. No longer will your recruiters have a faceless call center agent trying to resolve an issue by reading status notes; they will have a resource they know and can answer their questions on the first contact. Our Scouts will feel like an extension of your team working with your recruiters to find great talent.
Recruiters often waste time chasing down the status of a background check, nudging a candidate to take a drug test, or figuring out package components. ScoutLogic’s “Scout” model proactively notifies your recruiters and takes work off their desks. This includes communicating delays due to offline courts, small employer verifications, and even calling candidates to encourage them to take their drug tests. Our “Scouts” will become an extension of your team, working side by side with you to onboard great candidates.
Other background check companies only care about the speed of individual background check components. At ScoutLogic, we know that the total report speed allows you to onboard a new candidate. ScoutLogic measures your assigned Scouts based on their total report time for specific clients, which creates a culture of “all hands on deck” to complete every component of your checks so they can get done faster. Many of our clients report turnaround time improvement of 30% to 50% leveraging the Scout model.
ScoutLogic is committed to the Fair Credit Reporting Act (FCRA) and state and municipal background checks regulations. Our technology platform serves up the candidates’ jurisdiction-specific authorizations and adverse action notices. This conservative approach has achieved a less than .02% candidate dispute rate…ensuring our quality standards help reduce your litigation risk. ScoutLogic is an accredited Professional Background Screening Association (PBSA) member, and our team is FCRA certified. With ScoutLogic, recruiters can be confident their compliance risk is minimized.
Many recruiters have to wait for one to two weeks for their background check company to change or create a package. Package set-up teams at legacy background check companies are chronically understaffed. At ScoutLogic, a dedicated Package Solutions team turns packages around in under one day. This means you can onboard new clients and new candidates faster than ever before.
Hard to complete verifications is a constant frustration for recruiters. If your background check company only completes 75% of the verification searches, then the work frequently falls back on the recruiters. ScoutLogic goes the extra mile for a 97% average completion rate. Our team is better because we measure our Scouts on completions (not attempts), we go the extra mile to work with candidates on challenging verifications, and we simply staff this with more people so your recruiter doesn’t have to do the work themselves.
ScoutLogic’s fully integrated Drug & Alcohol testing and Occupational Health Services provide several differentiated benefits. From integrated online scheduling with the background check process to proactive outreach to candidates to complete their tests and services to digital results reporting offering real-time statuses, you will see both your turnaround times and recruiter efficiency improve. ScoutLogic’s inhouse experts can also help you design the appropriate program based on your positions and geographic locations.
Most background check companies make it hard to do business with them. Their pricing is confusing and hard to understand, often with expensive county criminal search add-ons. Their contracts are long and difficult to comprehend. They charge large set-up fees. ScoutLogic practices transparent partnership. Our pricing is easy to understand, so you know what you are paying for. Our contracts are relatively short and can be easily executed. ScoutLogic waives sign-up fees for all customers who run over 100 checks annually. ScoutLogic is incredibly responsive, so you have the transparent & flexible partner you need to source great talent.
Accredited Background Check Company
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Thousands of recruiters trust ScoutLogic to make background checks easier, so they can focus on finding great talent.