Service Model

Incredibly Responsive And Proactive Service
Gives You Time Back

ScoutLogic’s “Scout” service model operates as an extension of your recruiting team. Your dedicated Scout proactively notifies you of issues, learns your business’ and your candidates’ needs, and provides compliance support.

Dedicated support

Other background companies just give you a call center number or an account manager with dozens of accounts and no operational responsibility. ScoutLogic assigns you a dedicated person who actually works on your checks, allowing us to resolve issues more quickly than the competition.

Proactive notices

Other background check companies rely on you to call them for the status of a check. Your dedicated Scout will proactively email you if a check is going to be delayed and will also reach out to your candidates to ensure they take their drug tests.

Customer feedback

ScoutLogic takes customer feedback seriously. We utilize Net Promoter Score and Customer Effort Score tools to constantly measure our performance for you.

Omni-channel support

ScoutLogic wants you to get the help you need, when you want it, and how you want it. That is why we provide an omnichannel support model which, in addition to phone support and email, includes chat and self-service knowledge base options.

Testimonials
The faith we have in ScoutLogic has never wavered from the first package we ran to the last order we placed. Anything you can imagine can be facilitated within ScoutLogic; they are a dream to work with and fastidious about their intentions.
Rein Odum Director of Onboarding & Credentialing Voca
Chip and team are the best and very responsive.
Stacy Forrester Regional Manager Creative Financial Staffing
ScoutLogic has been the ideal partner for my firm. Together, we have established a cohesive background check strategy that is of the highest integrity, while respecting the rigorous time and cost constraints we face in Staffing on a daily basis. Having an assigned Scout on each screen ensures my team consistently has the support and clarity needed to manage our background screening responsibilities. Our partnership with ScoutLogic has resulted in reduced costs and increased efficiency as a result.
Kyle Wells President Champion Personnel System, Inc
We have been very satisfied with the services provided by ScoutLogic. They are complete in their searches and are done in an efficient manner. This has aided us in landing candidates quicker in our processes.
Dave Pierce HR Safety Coordinator Sterling Transportation Services
Excellent Customer Service. Quick turnaround. Competitive rates.
Kathy Moore Director, Client Services Sterling Staffing Services
Having a comprehensive and skilled team at your disposal makes onboarding a breeze. New requests, new requirements, new rules are all adeptly managed by a team of capable and competent representatives.
Rein Odum Director of Onboarding & Credentialing Voca
The process, results, and customer care feel “local” and are very approachable. Questions are resolved within minutes, not days!
Tim Buckley Owner LaborMAX Staffing
Great customer service, quick turn around times, and an easy to use web portal.
Noelle Townsend HR Manager Buckeye Elm Contracting
Great experience. Quick results. Excellent customer service.
Frank Sirmarco Director or HR AdvaCare Systems
Very easy interface, fast and reliable results, great customer service, and immediate responses to inquiries/resolutions to issues.
Jessica Cruz Director of Talent Acquisition Staffing 101 Group
I recommend ScoutLogic all the time ~ super customer service!
Danita Jenkins HR Director ComResource
The customer service is outstanding and we are able to pull accurate credit reports in a timely manner.
Ray Fisher Chief Operating Officer All-In Staffing
Our Services

ScoutLogic provides a full set of background check components to meet your needs.

Employment Credit
Employment Credit

ScoutLogic’s Employment credit checks show a scorecard of a person’s credit-to-debt ratio and past bankruptcies, providing insight into how someone has managed credit and bill payments in the past.

Criminal Searches
Criminal Searches

ScoutLogic’s Criminal searches including International, Federal, State, County, Sex Offender Registry, and National Criminal File solutions.

Drug Testing
Drug Testing

ScoutLogic provides every type of drug test type you could need, including eScreen’s “instant cup” products which dramatically reduce turnaround times.

Occupational Health
Occupational Health

ScoutLogic provides every type of Occupational Health Service you could need with the broadest possible clinical network.

Social Media
Social Media

ScoutLogic provides FCRA compliant solutions that review a candidate’s publically available social media accounts.

Education Verification
Education Verification

ScoutLogic ‘s Education Verification services searches universities, colleges, vocational schools, and high schools provided by the candidate to verify credentials.

Employment Verification
Employment Verification

ScoutLogic’s Employment Verification solutions validate international and domestic employment history based on an employer’s requirements.

Health Care
Health Care

ScoutLogic’s solutions provide health care sanctions, license, and disciplinary information for all your healthcare position needs.

Civil Records
Civil Records

ScoutLogic’s Civil Court Records Searches identify non-criminal lawsuits at the county or state level filed by individuals or corporations.

Driving Records
Driving Records

ScoutLogic’s Driver Records solutions provide insight into a candidate’s driving history, including license status, DUIs, and moving violations.

DOT Solutions
DOT Solutions

ScoutLogic offers a range of DOT compliant solutions including CDLIS, PSP, DOT Employment, and DOT drug testing solutions.

I9
I9

ScoutLogic provides integrated I9 solutions to help verify a candidate’s identity and employment eligibility.

Sex offender background check
Sex offender background check

Hiring for a new position requires a criminal background check, especially when that job deals with children or the public.

MVR
MVR

ScoutLogic’s MVR check services help businesses learn about a person’s driving history, whether a potential hire or a current employee. Here’s what you need to know.

Professional License
Professional License

Many jobs, such as healthcare or financial positions, require a license to legally perform the work. For employers in this position, you should perform professional license verification on all potential hires.

Executive Management
Executive Management

The top executive employees of your company are extensions of the company’s brand. They carry your brand into the most important spheres, including spaces with media, shareholders, clients, and other essential personnel.

Bulk Check
Bulk Check

Employee screening should be a priority for business owners everywhere. It helps ensure you create a safe work environment for you, your customers, and other employees.

Employment Background Check
Employment Background Check

At ScoutLogic, we’re dedicated to helping organizations of all sizes hire the right people.
You’ll get all the insights you need to make smart hires and keep quality talent flowing into your company.

Employment Credit

ScoutLogic’s Employment credit checks show a scorecard of a person’s credit-to-debt ratio and past bankruptcies, providing insight into how someone has managed credit and bill payments in the past.

Criminal Searches

ScoutLogic’s Criminal searches including International, Federal, State, County, Sex Offender Registry, and National Criminal File solutions.

Drug Testing

ScoutLogic provides every type of drug test type you could need, including eScreen’s “instant cup” products which dramatically reduce turnaround times.

Occupational Health

ScoutLogic provides every type of Occupational Health Service you could need with the broadest possible clinical network.

Social Media

ScoutLogic provides FCRA compliant solutions that review a candidate’s publically available social media accounts.

Education Verification

ScoutLogic ‘s Education Verification services searches universities, colleges, vocational schools, and high schools provided by the candidate to verify credentials.

Employment Verification

ScoutLogic’s Employment Verification solutions validate international and domestic employment history based on an employer’s requirements.

Health Care

ScoutLogic’s solutions provide health care sanctions, license, and disciplinary information for all your healthcare position needs.

Civil Records

ScoutLogic’s Civil Court Records Searches identify non-criminal lawsuits at the county or state level filed by individuals or corporations.

Driving Records

ScoutLogic’s Driver Records solutions provide insight into a candidate’s driving history, including license status, DUIs, and moving violations.

DOT Solutions

ScoutLogic offers a range of DOT compliant solutions including CDLIS, PSP, DOT Employment, and DOT drug testing solutions.

I9

ScoutLogic provides integrated I9 solutions to help verify a candidate’s identity and employment eligibility.

Sex offender background check

Hiring for a new position requires a criminal background check, especially when that job deals with children or the public.

MVR

ScoutLogic’s MVR check services help businesses learn about a person’s driving history, whether a potential hire or a current employee. Here’s what you need to know.

Professional License

Many jobs, such as healthcare or financial positions, require a license to legally perform the work. For employers in this position, you should perform professional license verification on all potential hires.

Executive Management

The top executive employees of your company are extensions of the company’s brand. They carry your brand into the most important spheres, including spaces with media, shareholders, clients, and other essential personnel.

Bulk Check

Employee screening should be a priority for business owners everywhere. It helps ensure you create a safe work environment for you, your customers, and other employees.

Employment Background Check

At ScoutLogic, we’re dedicated to helping organizations of all sizes hire the right people.
You’ll get all the insights you need to make smart hires and keep quality talent flowing into your company.

Our Industries

ScoutLogic provides a full set of background check components to meet your needs.

Banking & Financial Services
Banking & Financial Services

As custodians of sensitive financial information, employees in this sector require credit history checks, financial regulatory compliance checks, and fraud investigations to maintain the integrity of financial operations.

Business Services
Business Services

Companies providing specialized business services require background checks to include professional certifications, work history verification, and compliance with industry standards to ensure the quality and reliability of services.

Executive & Management
Executive & Management

In roles where leadership and decision-making are crucial, background checks should include executive screening for financial integrity, leadership history, and conflict of interest reviews to ensure strategic effectiveness and protect the company’s reputation.

Gig Economy
Gig Economy

For the gig economy, vetting freelancers with checks on work history, skills validation, and identity verification is crucial to maintaining trust and security in flexible work environments.

Healthcare
Healthcare

In an industry where patient care and trust are paramount, background checks must include license verification, malpractice history, and exclusion list searches to ensure compliance with healthcare regulations.

Higher Education
Higher Education
Hospitality & Restaurant
Hospitality & Restaurant

In an industry centered on service and safety, background checks should verify employment history, food safety certifications, and customer service skills to maintain high standards and customer satisfaction.

Insurance
Insurance

Insurance companies need background checks that include license verification, financial history, and fraud prevention measures to protect against risks and maintain regulatory compliance.

Manufacturing & Technology
Manufacturing & Technology

To maintain workplace security and productivity, checks focus on operational safety and include employment verification, criminal history, and safety compliance reviews.

Non-Profit
Non-Profit

Nonprofit organizations are a backbone of American society. Without them, many Americans would go without a lot of important services.

Oil & Gas
Oil & Gas

The oil and gas industry requires rigorous background checks for safety compliance, technical qualifications, and past incident reviews to ensure operational safety and environmental responsibility.

Pharmaceutical
Pharmaceutical

With a focus on patient safety and regulatory compliance, the pharmaceutical industry should conduct background checks on license verification, compliance with health regulations, and research integrity to uphold public health and trust.

Retail
Retail

When you interview someone and look over their application, you are seeing their best self.

Small Businesses
Small Businesses

Every hire is critical for small businesses, and thorough background checks, including employment verification, credit history, and criminal records, are necessary to safeguard company assets and foster a reliable team.

Staffing Agencies
Staffing Agencies

Staffing agencies must ensure candidates are thoroughly vetted with employment verification, skills assessments, and criminal background checks to match the right talent with client needs and maintain agency credibility.

Transportation
Transportation

Safety is critical, with checks focusing on driving records, drug testing, and safety certifications to ensure the highest standards of operation and public safety.

Banking & Financial Services

As custodians of sensitive financial information, employees in this sector require credit history checks, financial regulatory compliance checks, and fraud investigations to maintain the integrity of financial operations.

Business Services

Companies providing specialized business services require background checks to include professional certifications, work history verification, and compliance with industry standards to ensure the quality and reliability of services.

Executive & Management

In roles where leadership and decision-making are crucial, background checks should include executive screening for financial integrity, leadership history, and conflict of interest reviews to ensure strategic effectiveness and protect the company’s reputation.

Gig Economy

For the gig economy, vetting freelancers with checks on work history, skills validation, and identity verification is crucial to maintaining trust and security in flexible work environments.

Healthcare

In an industry where patient care and trust are paramount, background checks must include license verification, malpractice history, and exclusion list searches to ensure compliance with healthcare regulations.

Higher Education
Hospitality & Restaurant

In an industry centered on service and safety, background checks should verify employment history, food safety certifications, and customer service skills to maintain high standards and customer satisfaction.

Insurance

Insurance companies need background checks that include license verification, financial history, and fraud prevention measures to protect against risks and maintain regulatory compliance.

Manufacturing & Technology

To maintain workplace security and productivity, checks focus on operational safety and include employment verification, criminal history, and safety compliance reviews.

Non-Profit

Nonprofit organizations are a backbone of American society. Without them, many Americans would go without a lot of important services.

Oil & Gas

The oil and gas industry requires rigorous background checks for safety compliance, technical qualifications, and past incident reviews to ensure operational safety and environmental responsibility.

Pharmaceutical

With a focus on patient safety and regulatory compliance, the pharmaceutical industry should conduct background checks on license verification, compliance with health regulations, and research integrity to uphold public health and trust.

Retail

When you interview someone and look over their application, you are seeing their best self.

Small Businesses

Every hire is critical for small businesses, and thorough background checks, including employment verification, credit history, and criminal records, are necessary to safeguard company assets and foster a reliable team.

Staffing Agencies

Staffing agencies must ensure candidates are thoroughly vetted with employment verification, skills assessments, and criminal background checks to match the right talent with client needs and maintain agency credibility.

Transportation

Safety is critical, with checks focusing on driving records, drug testing, and safety certifications to ensure the highest standards of operation and public safety.

Looking for a Better Background Check Company?

Make sure your screenings are compliant, cost effective, and not costing you hiring delays.

 

Request a quote to see how you can:

 

  • Save money
  • Return checks faster
  • Improve  compliance

Thousands of recruiters trust ScoutLogic to make background checks easier, so they can focus on finding great talent.

Request a quote

Latest blog posts
November 14, 2024
What Happens After a Failed Drug Test? An Employer’s Guide
Drug tests are an essential part of keeping a safe workplace. The consequences of accidents caused by drug or alcohol use can be enormous, which is why many companies now have a…
November 11, 2024
Do Employers Have To Provide Employees With a Copy of Their Background Check?
Background checks are now integral to the hiring process and can make or break an application.A job offer can quickly move forward with positive approval; however, any negative signal…
November 08, 2024
How to Onboard a New Employee
The onboarding process is essential in determining whether an employee will flourish at a company or leave within a few months. It’s a chance to make a strong impression and…
November 05, 2024
What Are HR Processes?
The human resources (HR) department is essential to any successful company’s operations. Much of its personnel’s job is to work with employees to ensure they reach their potential…
November 02, 2024
Should You Conduct Background Checks on Interns?
The way companies look at interns has changed. Once considered little more than free labor, they’re now seen as integral, potential future employers willing to work hard for no…
Looking for a better background check company? Start by preparing with this free guide.
Download this free guide to go into the searching process prepared. This guide includes actionable steps to:
  • Gather your requirements
  • Determine vendors
  • Check references
  • Determine success metrics
Read More