Service Model
Gives You Time Back
ScoutLogic’s “Scout” service model operates as an extension of your recruiting team. Your dedicated Scout proactively notifies you of issues, learns your business’ and your candidates’ needs, and provides compliance support.
Other background companies just give you a call center number or an account manager with dozens of accounts and no operational responsibility. ScoutLogic assigns you a dedicated person who actually works on your checks, allowing us to resolve issues more quickly than the competition.
Other background check companies rely on you to call them for the status of a check. Your dedicated Scout will proactively email you if a check is going to be delayed and will also reach out to your candidates to ensure they take their drug tests.
ScoutLogic takes customer feedback seriously. We utilize Net Promoter Score and Customer Effort Score tools to constantly measure our performance for you.
ScoutLogic wants you to get the help you need, when you want it, and how you want it. That is why we provide an omnichannel support model which, in addition to phone support and email, includes chat and self-service knowledge base options.
ScoutLogic provides a full set of background check components to meet your needs.
ScoutLogic’s Employment credit checks show a scorecard of a person’s credit-to-debt ratio and past bankruptcies, providing insight into how someone has managed credit and bill payments in the past.
ScoutLogic’s Criminal searches including International, Federal, State, County, Sex Offender Registry, and National Criminal File solutions.
ScoutLogic provides every type of drug test type you could need, including eScreen’s “instant cup” products which dramatically reduce turnaround times.
ScoutLogic provides every type of Occupational Health Service you could need with the broadest possible clinical network.
ScoutLogic provides FCRA compliant solutions that review a candidate’s publically available social media accounts.
ScoutLogic ‘s Education Verification services searches universities, colleges, vocational schools, and high schools provided by the candidate to verify credentials.
ScoutLogic’s Employment Verification solutions validate international and domestic employment history based on an employer’s requirements.
ScoutLogic’s solutions provide health care sanctions, license, and disciplinary information for all your healthcare position needs.
ScoutLogic’s Civil Court Records Searches identify non-criminal lawsuits at the county or state level filed by individuals or corporations.
ScoutLogic’s Driver Records solutions provide insight into a candidate’s driving history, including license status, DUIs, and moving violations.
ScoutLogic offers a range of DOT compliant solutions including CDLIS, PSP, DOT Employment, and DOT drug testing solutions.
ScoutLogic’s Employment credit checks show a scorecard of a person’s credit-to-debt ratio and past bankruptcies, providing insight into how someone has managed credit and bill payments in the past.
ScoutLogic’s Criminal searches including International, Federal, State, County, Sex Offender Registry, and National Criminal File solutions.
ScoutLogic provides every type of drug test type you could need, including eScreen’s “instant cup” products which dramatically reduce turnaround times.
ScoutLogic provides every type of Occupational Health Service you could need with the broadest possible clinical network.
ScoutLogic provides FCRA compliant solutions that review a candidate’s publically available social media accounts.
ScoutLogic ‘s Education Verification services searches universities, colleges, vocational schools, and high schools provided by the candidate to verify credentials.
ScoutLogic’s Employment Verification solutions validate international and domestic employment history based on an employer’s requirements.
ScoutLogic’s solutions provide health care sanctions, license, and disciplinary information for all your healthcare position needs.
ScoutLogic’s Civil Court Records Searches identify non-criminal lawsuits at the county or state level filed by individuals or corporations.
ScoutLogic’s Driver Records solutions provide insight into a candidate’s driving history, including license status, DUIs, and moving violations.
ScoutLogic offers a range of DOT compliant solutions including CDLIS, PSP, DOT Employment, and DOT drug testing solutions.
ScoutLogic provides integrated I9 solutions to help verify a candidate’s identity and employment eligibility.
Make sure your screenings are compliant, cost effective, and not costing you hiring delays.
Request a quote to see how you can:
- Save money
- Return checks faster
- Improve compliance
Thousands of recruiters trust ScoutLogic to make background checks easier, so they can focus on finding great talent.
Request a quote
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