Why ScoutLogic?

ScoutLogic makes background checks easy for

Recruiters need to focus their time on finding great talent, not chasing down background checks. Nothing is more frustrating than losing a candidate because of a broken background check process. ScoutLogic’s “Scout” service model gives recruiters time back, so they can find & onboard great talent faster than ever before.

How Is ScoutLogic Different?

Our competition designs their operation to improve their efficiency or use AI technology that puts your compliance at risk. ScoutLogic designed our operation all around providing outstanding recruiter service. This is why we assign highly trained researchers (“Scouts”) to specific accounts…so they become an extension of the team.

Assigned Scouts
Assigned Scouts

Most background check companies support clients through a general pool of service agents and researchers. This model is great for the background check company but requires recruiters to waste time navigating a vendor’s phone system to resolve an issue. With ScoutLogic, you are assigned a “Scout” who is dedicated to your business. This Scout actually performs the checks, and they get to know your recruiter and your candidates. No longer will your recruiters have a faceless call center agent trying to resolve an issue by reading status notes; they will have a resource they know and can answer their questions on the first contact. Our Scouts will feel like an extension of your team working with your recruiters to find great talent.

Proactive Support
Proactive Support

Recruiters often waste time chasing down the status of a background check, nudging a candidate to take a drug test, or figuring out package components. ScoutLogic’s “Scout” model proactively notifies your recruiters and takes work off their desks. This includes communicating delays due to offline courts, small employer verifications, and even calling candidates to encourage them to take their drug tests. Our “Scouts” will become an extension of your team, working side by side with you to onboard great candidates.

Faster Checks
Faster Checks

Other background check companies only care about the speed of individual background check components. At ScoutLogic, we know that the total report speed allows you to onboard a new candidate. ScoutLogic measures your assigned Scouts based on their total report time for specific clients, which creates a culture of “all hands on deck” to complete every component of your checks so they can get done faster. Many of our clients report turnaround time improvements of 30% to 50% leveraging the Scout model.

Lower Dispute Rate
Lower Dispute Rate

ScoutLogic is committed to the Fair Credit Reporting Act (FCRA) and state and municipal background checks regulations. Our technology platform serves up the candidates’ jurisdiction-specific authorizations and adverse action notices. This conservative approach has achieved a less than .02% candidate dispute rate…ensuring our quality standards help reduce your litigation risk. ScoutLogic is an accredited Professional Background Screening Association (PBSA) member, and our team is FCRA certified. With ScoutLogic, recruiters can be confident their compliance risk is minimized.

Faster Package Changes
Faster Package Changes

Many recruiters have to wait for one to two weeks for their background check company to change or create a package. Package set-up teams at legacy background check companies are chronically understaffed. At ScoutLogic, a dedicated Package Solutions team turns packages around in under one day. This means you can onboard new clients and new candidates faster than ever before.

Higher Verification Success Rate
Higher Verification Success Rate

Hard to complete verifications is a constant frustration for recruiters. If your background check company only completes 75% of the verification searches, then the work frequently falls back on the recruiters. ScoutLogic goes the extra mile for a 97% average completion rate. Our team is better because we measure our Scouts on completions (not attempts), we go the extra mile to work with candidates on challenging verifications, and we simply staff this with more people so your recruiter doesn’t have to do the work themselves.

Integrated Health Screenings
Integrated Health Screenings

ScoutLogic’s fully integrated Drug & Alcohol testing and Occupational Health Services provide several differentiated benefits. From integrated online scheduling with the background check process to proactive outreach to candidates to complete their tests and services to digital results reporting offering real-time statuses, you will see both your turnaround times and recruiter efficiency improve. ScoutLogic’s inhouse experts can also help you design the appropriate program based on your positions and geographic locations.

Transparent Pricing
Transparent Pricing

Most background check companies make it hard to do business with them. Their pricing is confusing and hard to understand, often with expensive county criminal search add-ons. Their contracts are long and difficult to comprehend. They charge large set-up fees. ScoutLogic practices transparent partnership. Our pricing is easy to understand, so you know what you are paying for. Our contracts are relatively short and can be easily executed. ScoutLogic waives sign-up fees for all customers who run over 100 checks annually. ScoutLogic is incredibly responsive, so you have the transparent & flexible partner you need to source great talent.

Assigned Scouts

Most background check companies support clients through a general pool of service agents and researchers. This model is great for the background check company but requires recruiters to waste time navigating a vendor’s phone system to resolve an issue. With ScoutLogic, you are assigned a “Scout” who is dedicated to your business. This Scout actually performs the checks, and they get to know your recruiter and your candidates. No longer will your recruiters have a faceless call center agent trying to resolve an issue by reading status notes; they will have a resource they know and can answer their questions on the first contact. Our Scouts will feel like an extension of your team working with your recruiters to find great talent.

Proactive Support

Recruiters often waste time chasing down the status of a background check, nudging a candidate to take a drug test, or figuring out package components. ScoutLogic’s “Scout” model proactively notifies your recruiters and takes work off their desks. This includes communicating delays due to offline courts, small employer verifications, and even calling candidates to encourage them to take their drug tests. Our “Scouts” will become an extension of your team, working side by side with you to onboard great candidates.

Faster Checks

Other background check companies only care about the speed of individual background check components. At ScoutLogic, we know that the total report speed allows you to onboard a new candidate. ScoutLogic measures your assigned Scouts based on their total report time for specific clients, which creates a culture of “all hands on deck” to complete every component of your checks so they can get done faster. Many of our clients report turnaround time improvements of 30% to 50% leveraging the Scout model.

Lower Dispute Rate

ScoutLogic is committed to the Fair Credit Reporting Act (FCRA) and state and municipal background checks regulations. Our technology platform serves up the candidates’ jurisdiction-specific authorizations and adverse action notices. This conservative approach has achieved a less than .02% candidate dispute rate…ensuring our quality standards help reduce your litigation risk. ScoutLogic is an accredited Professional Background Screening Association (PBSA) member, and our team is FCRA certified. With ScoutLogic, recruiters can be confident their compliance risk is minimized.

Faster Package Changes

Many recruiters have to wait for one to two weeks for their background check company to change or create a package. Package set-up teams at legacy background check companies are chronically understaffed. At ScoutLogic, a dedicated Package Solutions team turns packages around in under one day. This means you can onboard new clients and new candidates faster than ever before.

Higher Verification Success Rate

Hard to complete verifications is a constant frustration for recruiters. If your background check company only completes 75% of the verification searches, then the work frequently falls back on the recruiters. ScoutLogic goes the extra mile for a 97% average completion rate. Our team is better because we measure our Scouts on completions (not attempts), we go the extra mile to work with candidates on challenging verifications, and we simply staff this with more people so your recruiter doesn’t have to do the work themselves.

Integrated Health Screenings

ScoutLogic’s fully integrated Drug & Alcohol testing and Occupational Health Services provide several differentiated benefits. From integrated online scheduling with the background check process to proactive outreach to candidates to complete their tests and services to digital results reporting offering real-time statuses, you will see both your turnaround times and recruiter efficiency improve. ScoutLogic’s inhouse experts can also help you design the appropriate program based on your positions and geographic locations.

Transparent Pricing

Most background check companies make it hard to do business with them. Their pricing is confusing and hard to understand, often with expensive county criminal search add-ons. Their contracts are long and difficult to comprehend. They charge large set-up fees. ScoutLogic practices transparent partnership. Our pricing is easy to understand, so you know what you are paying for. Our contracts are relatively short and can be easily executed. ScoutLogic waives sign-up fees for all customers who run over 100 checks annually. ScoutLogic is incredibly responsive, so you have the transparent & flexible partner you need to source great talent.

It’s been refreshing to partner with Scoutlogic. Scoutlogic has the experience and resources of a large organization with the passion and energy of a start-up.
Many other DBI vendors have a stale, standardized approach to employee screening, but Scoutlogic prioritizes customer service and continually pushes for improvement.
In an increasingly automated industry, Scoutlogic recognizes that the true differentiator is still customer service!
ScoutLogic has been impressing us since day one. They always put in the extra effort needed to expedite our drug & background investigations, even with international items. The response time is exceptional and you truly feel like your Scouts #1 priority.
ScoutLogic has been a very dependable partner for Pinnacle over the course of our relationship. They consistently provide prompt and personable service.

Eric Van Marion VP of Operations Pinnacle Group

ScoutLogic Integrates With Most Applicant Tracking Systems*

*ScoutLogic uses a third party system called Tazworks, which may be listed on the integration partner pages instead of ScoutLogic.

*ScoutLogic uses a third party system called Tazworks, which may be listed on the integration partner pages instead of ScoutLogic.

Testimonials
Chip and team are the best and very responsive.
Stacy Forrester Regional Manager Creative Financial Staffing
We have been very satisfied with the services provided by ScoutLogic. They are complete in their searches and are done in an efficient manner. This has aided us in landing candidates quicker in our processes.
Dave Pierce HR Safety Coordinator Sterling Transportation Services
Excellent Customer Service. Quick turnaround. Competitive rates.
Kathy Moore Director, Client Services Sterling Staffing Services
The process, results, and customer care feel “local” and are very approachable. Questions are resolved within minutes, not days!
Tim Buckley Owner LaborMAX Staffing
Amazing! Love the customer service, functionality, and it’s very user friendly!
Nicholas Kovalick HR Administrator Express Wash Concepts
Great customer service, quick turn around times, and an easy to use web portal
Noelle Townsend HR Manager Buckeye Elm Contracting
Great experience. Quick results. Excellent customer service.
Frank Sirmarco Director or HR AdvaCare Systems
Very easy interface, fast and reliable results, great customer service, and immediate responses to inquiries/resolutions to issues.
Jessica Cruz Director of Talent Acquisition Staffing 101 Group
I recommend ScoutLogic all the time ~ super customer service!
Danita Jenkins HR Director ComResource
The customer service is outstanding and we are able to pull accurate credit reports in a timely manner.
Ray Fisher Chief Operating Officer All-In Staffing
Looking for a Better Background Check Company?

Make sure your screenings are compliant, cost effective, and not costing you hiring delays.

 

Request a quote to see how you can:

 

  • Save money
  • Return checks faster
  • Improve  compliance

Thousands of recruiters trust ScoutLogic to make background checks easier, so they can focus on finding great talent.

Request a quote

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