TechBullion recently released a new article "Easy Background Checks for Recruiters: Interview With David Garcia, the CEO of ScoutLogic, Inc"
Here is a sneak peek (read the full article here):
With over 25 years of experience in the B2B industry, what inspired you to start a business like ScoutLogic?
When I was thinking about starting a business, I talked to people in industries I had experience in to understand their pain points and what a solution could like like. I had fully expected to start a SaaS software business focusing on some niche, but it was pretty clear that large background check companies were dramatically undeserving recruiters. Background checks are a big bottleneck and time drag for recruiters, and we designed a better service model to address those issues.
How does ScoutLogic stand out, what services and features make you unique and who are your customers?
Background check companies, especially large ones, operate like credit bureaus. They are large, faceless organizations that aren’t designed to serve individual clients very well. And that works for the vast majority of checks, but for the 10% to 20% of checks that have issues…that model doesn’t work. That is where you need great service. ScoutLogic designed our service model to operate like a professional services firm and as an extension of our client’s recruiting organizations. You essentially are assigned dedicated researchers (we call them “Scouts”) who work on your business versus the 1-800 number our competition provides. By getting to know our clients, we learn their candidates, challenges in processing checks for them, and can be more responsive to reduce turnaround times while improving quality. What makes us efficient is the use of enabling technologies to allow our Scouts to maximize their service levels.
ScoutLogic seems to be an incredible technology for recruiters and candidates, could you give us a walkthrough of how it works?
Background checks is a multi-billion dollar industry with a growth rate of 5% to 7%. It is a big TAM for a B2B offering and we grew over 100% during Covid.
Our technology is an easy-to-use, SaaS platform that is SOC2 compliant. Recruiters and candidates can easily initiate orders and electronically sign authorizations on any type of device…the solution is designed to be light-weight and easy-to-use.
Tell us specifically about the search type for your background check, what do you look for and what do we expect?